/* FanFundU · Help Center — nav entry, floating control, drawer, inquiry flow
   Depends on shopping-styles.css tokens (--red, --navy, --paper, …). Prefix: hp- */

/* ── Header entry ── */
.hp-nav-btn{display:flex;align-items:center;gap:6px;height:34px;padding:0 12px;border-radius:999px;color:rgba(242,228,177,.85);font-size:13px;font-weight:700;letter-spacing:.01em;transition:background .15s,color .15s;flex-shrink:0}
.hp-nav-btn:hover{background:rgba(255,255,255,.09);color:#fff}
@media (max-width:1180px){.hp-nav-btn{padding:0 9px}.hp-nav-btn-label{display:none}}

/* ── Floating control — below the Favorites FAB (fav: 88px / mobile 72px) ── */
.hp-fab{position:fixed;bottom:28px;right:28px;z-index:9000;display:flex;align-items:center;gap:7px;padding:11px 16px 11px 13px;border-radius:999px;background:var(--red);color:#fff;font-size:13px;font-weight:800;letter-spacing:.02em;box-shadow:0 4px 20px rgba(225,39,39,.38),0 2px 6px rgba(0,0,0,.18);transition:background .15s,box-shadow .15s,transform .2s,opacity .2s}
.hp-fab:hover{background:var(--red-deep);transform:translateY(-2px);box-shadow:0 6px 26px rgba(225,39,39,.45)}
.hp-fab.hp-hidden{opacity:0;pointer-events:none;transform:translateY(8px)}
@media (max-width:560px){.hp-fab{bottom:16px;right:16px;padding:10px 13px 10px 11px;font-size:12px}}

/* ── Layer / scrim / drawer shell ── */
.hp-layer{position:fixed;inset:0;z-index:9600;pointer-events:none}
.hp-scrim{position:absolute;inset:0;background:rgba(28,33,48,.42);opacity:0;transition:opacity .22s}
.hp-drawer{position:absolute;top:0;right:0;bottom:0;width:min(420px,100vw);background:var(--paper);display:flex;flex-direction:column;box-shadow:-8px 0 40px rgba(28,33,48,.28);transform:translateX(102%);transition:transform .26s cubic-bezier(.32,.72,.28,1)}
.hp-layer.hp-open{pointer-events:auto}
.hp-layer.hp-open .hp-scrim{opacity:1}
.hp-layer.hp-open .hp-drawer{transform:translateX(0)}

/* ── Header ── */
.hp-head{display:flex;align-items:center;gap:10px;padding:16px 18px;background:var(--navy);color:#fff;border-top:4px solid var(--red);flex-shrink:0}
.hp-head-txt{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}
.hp-head-txt strong{font-size:16px;font-weight:800;letter-spacing:-.01em}
.hp-head-txt span{font-size:12px;color:rgba(242,228,177,.75);text-wrap:pretty}
.hp-icon-btn{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:9px;color:rgba(255,255,255,.8);transition:background .15s,color .15s;flex-shrink:0}
.hp-icon-btn:hover{background:rgba(255,255,255,.1);color:#fff}

/* ── Body ── */
.hp-body{flex:1;overflow-y:auto;padding:16px 18px 20px;display:flex;flex-direction:column;gap:14px}
.hp-sec-label{font-size:11px;font-weight:800;letter-spacing:.09em;text-transform:uppercase;color:var(--ink-2);margin-top:2px}

/* AI hero card */
.hp-ai-card{background:var(--white);border:1px solid var(--line);border-radius:var(--r-lg);padding:16px;box-shadow:var(--sh-sm);display:flex;flex-direction:column;gap:11px}
.hp-ai-badge{display:flex;align-items:center;gap:6px;font-size:11px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:var(--red)}
.hp-ai-badge i{font-style:normal;font-weight:600;text-transform:none;letter-spacing:0;color:var(--ink-3);margin-left:auto}
.hp-greet{font-size:14.5px;font-weight:600;line-height:1.45;color:var(--ink);text-wrap:pretty}
.hp-chips{display:flex;flex-wrap:wrap;gap:7px}
.hp-chip{padding:7px 12px;border-radius:999px;background:var(--red-soft);color:var(--red-deep);font-size:12.5px;font-weight:700;line-height:1.3;text-align:left;transition:background .15s,color .15s}
.hp-chip:hover{background:var(--red);color:#fff}
.hp-chip-sm{padding:5px 10px;font-size:11.5px}

/* Open-inquiry status row */
.hp-status-row{display:flex;align-items:center;gap:10px;padding:11px 13px;border-radius:var(--r);background:var(--yellow-s);border:1px solid rgba(249,157,32,.35);text-align:left;transition:box-shadow .15s}
.hp-status-row:hover{box-shadow:var(--sh-sm)}
.hp-status-dot{width:8px;height:8px;border-radius:50%;background:var(--yellow);flex-shrink:0;animation:hp-blink 1.6s ease-in-out infinite}
@keyframes hp-blink{50%{opacity:.35}}
.hp-status-txt{flex:1;min-width:0;display:flex;flex-direction:column;gap:1px}
.hp-status-txt strong{font-size:12.5px;font-weight:800;color:var(--ink)}
.hp-status-txt em{font-style:normal;font-size:11.5px;color:var(--ink-2)}
.hp-status-cta{display:flex;align-items:center;gap:3px;font-size:11.5px;font-weight:800;color:var(--yellow-d);flex-shrink:0}

/* Missing-cashback card */
.hp-missing-card{display:flex;align-items:center;gap:12px;padding:14px;border-radius:var(--r-lg);background:var(--navy);color:#fff;text-align:left;box-shadow:var(--sh);transition:transform .15s,box-shadow .15s}
.hp-missing-card:hover{transform:translateY(-1px);box-shadow:var(--sh-lg)}
.hp-missing-ic{display:flex;align-items:center;justify-content:center;width:38px;height:38px;border-radius:11px;background:var(--red);color:#fff;flex-shrink:0}
.hp-missing-txt{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}
.hp-missing-txt strong{font-size:13.5px;font-weight:800;line-height:1.3}
.hp-missing-txt span{font-size:12px;color:rgba(242,228,177,.75);line-height:1.4;text-wrap:pretty}
.hp-missing-cta{display:flex;align-items:center;gap:3px;font-size:11.5px;font-weight:800;color:var(--cream);flex-shrink:0;white-space:nowrap}

/* FAQ topic rows */
.hp-faq{display:flex;flex-direction:column;border:1px solid var(--line);border-radius:var(--r);background:var(--white);overflow:hidden}
.hp-faq-row{display:flex;align-items:center;gap:10px;padding:12px 13px;font-size:13.5px;font-weight:600;color:var(--ink);text-align:left;border-bottom:1px solid var(--line);transition:background .12s}
.hp-faq-row:last-child{border-bottom:none}
.hp-faq-row:hover{background:var(--red-soft)}
.hp-faq-row svg:first-child{color:var(--ink-3);flex-shrink:0}
.hp-faq-row span{flex:1}
.hp-faq-row svg:last-child{color:var(--ink-3);flex-shrink:0}

/* Contact Us fallback — general outreach only, sits below FAQ topics */
.hp-contact{display:flex;flex-direction:column;gap:4px;padding:14px 15px;border:1px dashed var(--line-s);border-radius:var(--r);background:var(--white)}
.hp-contact strong{font-size:13px;font-weight:800;color:var(--ink)}
.hp-contact p{font-size:12px;color:var(--ink-2);line-height:1.5;text-wrap:pretty}
.hp-contact-cta{display:inline-flex;align-items:center;gap:3px;margin-top:5px;font-size:12px;font-weight:800;color:var(--red-deep);text-decoration:none;align-self:flex-start}
.hp-contact-cta:hover{color:var(--red);text-decoration:underline;text-underline-offset:3px}

/* ── Chat ── */
.hp-chat{gap:10px}
.hp-chat-badge{position:sticky;top:-6px;align-self:center;padding:4px 12px;border-radius:999px;background:var(--paper);z-index:2}
.hp-msg{max-width:88%;border-radius:14px;padding:10px 13px;font-size:13.5px;line-height:1.5}
.hp-msg p{text-wrap:pretty}
.hp-msg-user{align-self:flex-end;background:var(--navy);color:#fff;border-bottom-right-radius:4px}
.hp-msg-ai{align-self:flex-start;background:var(--white);border:1px solid var(--line);color:var(--ink);border-bottom-left-radius:4px;box-shadow:var(--sh-sm)}
.hp-rel{display:flex;flex-wrap:wrap;gap:6px;margin-top:9px}
.hp-esc{display:flex;flex-wrap:wrap;gap:7px;margin-top:10px}
.hp-esc-sent{align-self:flex-start;font-size:12.5px;font-weight:700;color:var(--green);background:var(--green-s);border-radius:10px;padding:8px 12px}
.hp-typing{display:flex;gap:4px;padding:13px 14px}
.hp-typing span{width:6px;height:6px;border-radius:50%;background:var(--ink-3);animation:hp-bounce 1.1s infinite}
.hp-typing span:nth-child(2){animation-delay:.15s}
.hp-typing span:nth-child(3){animation-delay:.3s}
@keyframes hp-bounce{30%{transform:translateY(-4px);opacity:.6}}

/* ── Composer ── */
.hp-composer{display:flex;gap:8px;padding:12px 14px;border-top:1px solid var(--line-s);background:var(--white);flex-shrink:0}
.hp-composer input{flex:1;min-width:0;height:42px;padding:0 14px;border:1.5px solid var(--line-s);border-radius:999px;font:inherit;font-size:13.5px;background:var(--paper);color:var(--ink);outline:none;transition:border-color .15s}
.hp-composer input:focus{border-color:var(--red)}
.hp-send{display:flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:50%;background:var(--red);color:#fff;flex-shrink:0;transition:background .15s,opacity .15s}
.hp-send:hover{background:var(--red-deep)}
.hp-send:disabled{opacity:.35;cursor:default}

/* ── Inquiry form ── */
.hp-form{display:flex;flex-direction:column;gap:13px}
.hp-field{display:flex;flex-direction:column;gap:5px;flex:1;min-width:0}
.hp-field-row{display:flex;gap:10px}
.hp-field label{font-size:12px;font-weight:800;color:var(--ink);letter-spacing:.01em}
.hp-field label em{font-style:normal;color:var(--red)}
.hp-field input,.hp-field textarea{width:100%;padding:10px 12px;border:1.5px solid var(--line-s);border-radius:10px;font:inherit;font-size:13.5px;background:var(--white);color:var(--ink);outline:none;transition:border-color .15s}
.hp-field input:focus,.hp-field textarea:focus{border-color:var(--red)}
.hp-field textarea{resize:vertical;line-height:1.45}
.hp-money{display:flex;align-items:center;border:1.5px solid var(--line-s);border-radius:10px;background:var(--white);transition:border-color .15s}
.hp-money:focus-within{border-color:var(--red)}
.hp-money span{padding:0 0 0 12px;font-size:13.5px;font-weight:700;color:var(--ink-2)}
.hp-money input{border:none;background:none;flex:1;min-width:0;padding:10px 12px 10px 5px;font:inherit;font-size:13.5px;outline:none}
.hp-err,.hp-field input.hp-err,.hp-money.hp-err,.hp-store-input.hp-err{border-color:var(--red)!important}
.hp-err-msg{font-size:11.5px;font-weight:700;color:var(--red-deep)}
.hp-hint{font-size:11.5px;color:var(--ink-3)}

/* Merchant combobox */
.hp-store-wrap{position:relative}
.hp-store-input{display:flex;align-items:center;gap:8px;padding:0 0 0 12px;border:1.5px solid var(--line-s);border-radius:10px;background:var(--white);color:var(--ink-3);transition:border-color .15s}
.hp-store-input:focus-within{border-color:var(--red)}
.hp-store-input input{flex:1;min-width:0;border:none;background:none;padding:10px 12px 10px 0;font:inherit;font-size:13.5px;color:var(--ink);outline:none}
.hp-store-menu{position:absolute;top:calc(100% + 5px);left:0;right:0;z-index:30;background:var(--white);border:1px solid var(--line);border-radius:12px;box-shadow:var(--sh-lg);overflow:hidden;max-height:264px;overflow-y:auto}
.hp-store-opt{display:flex;align-items:center;gap:10px;width:100%;padding:9px 12px;text-align:left;font-size:13.5px;font-weight:600;color:var(--ink);transition:background .1s}
.hp-store-opt.hp-store-hi{background:var(--red-soft)}
.hp-store-opt-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.hp-store-dot{display:flex;align-items:center;justify-content:center;width:26px;height:26px;border-radius:8px;color:#fff;font-size:10px;font-weight:800;letter-spacing:.02em;flex-shrink:0}
.hp-store-rate{font-size:11.5px;font-weight:800;color:var(--green);flex-shrink:0}
.hp-store-empty{display:flex;flex-direction:column;gap:3px;padding:14px 14px;text-align:left}
.hp-store-empty strong{font-size:13px;font-weight:800;color:var(--ink)}
.hp-store-empty span{font-size:12px;color:var(--ink-2);line-height:1.45;text-wrap:pretty}
.hp-store-sel{display:flex;align-items:center;gap:10px;padding:8px 8px 8px 10px;border:1.5px solid var(--line-s);border-radius:10px;background:var(--paper)}
.hp-store-sel-name{flex:1;min-width:0;font-size:13.5px;font-weight:800;color:var(--ink);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.hp-store-x{display:flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:8px;color:var(--ink-3);flex-shrink:0;transition:background .12s,color .12s}
.hp-store-x:hover{background:var(--red-soft);color:var(--red-deep)}
.hp-note{padding:10px 12px;border-radius:10px;background:var(--yellow-s);border:1px solid rgba(249,157,32,.35);font-size:12.5px;line-height:1.45;color:var(--ink);text-wrap:pretty}
.hp-form-actions{display:flex;gap:9px;justify-content:flex-end;margin-top:2px}

/* Buttons */
.hp-btn-red{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:11px 18px;border-radius:999px;background:var(--red);color:#fff;font-size:13px;font-weight:800;letter-spacing:.01em;box-shadow:var(--sh-red);transition:background .15s,transform .15s}
.hp-btn-red:hover{background:var(--red-deep);transform:translateY(-1px)}
.hp-btn-ghost{display:inline-flex;align-items:center;justify-content:center;padding:11px 16px;border-radius:999px;border:1.5px solid var(--line-s);color:var(--ink-2);font-size:13px;font-weight:700;transition:border-color .15s,color .15s}
.hp-btn-ghost:hover{border-color:var(--ink-2);color:var(--ink)}
.hp-btn-sm{padding:8px 13px;font-size:12px}

/* ── Success ── */
.hp-success{align-items:center;text-align:center;justify-content:center;gap:12px;padding:28px 24px}
.hp-ok-ic{display:flex;align-items:center;justify-content:center;width:56px;height:56px;border-radius:50%;background:var(--green-s);color:var(--green);border:2px solid var(--green)}
.hp-success h3{font-size:19px;font-weight:900;letter-spacing:-.01em;color:var(--ink)}
.hp-ok-ref{font-size:13px;color:var(--ink-2)}
.hp-ok-ref strong{color:var(--ink);font-weight:800}
.hp-ok-status{display:flex;align-items:center;gap:7px;font-size:12px;font-weight:700;color:var(--yellow-d);background:var(--yellow-s);border-radius:999px;padding:6px 13px}
.hp-ok-steps{list-style:none;display:flex;flex-direction:column;gap:9px;text-align:left;margin:6px 0 8px;width:100%}
.hp-ok-steps li{display:flex;gap:10px;align-items:flex-start;font-size:13px;line-height:1.45;color:var(--ink);text-wrap:pretty}
.hp-ok-steps li span{display:flex;align-items:center;justify-content:center;width:20px;height:20px;border-radius:50%;background:var(--red-soft);color:var(--red-deep);font-size:11px;font-weight:800;flex-shrink:0;margin-top:1px}

@media (max-width:560px){
  .hp-drawer{width:100vw}
  .hp-field-row{flex-direction:column;gap:13px}
}